Frequently Asked Questions (FAQ)
For Users
How can I find a taxi near my location?
You can use our directory to search for taxi companies near your location by selecting the "Near Me" option. Alternatively, you can also search for a taxi by district and municipality. The system will provide you with a list of taxis along with their contact numbers.
Is the service only available in mainland Portugal?
No, our directory is available throughout the national territory, including mainland Portugal, Madeira Island, Porto Santo Island, and the Azores Islands.
Is there an online booking system?
Yes, the online booking feature is only available for premium companies.
Is there an app?
No, our directory does not offer a mobile application. Our goal is to facilitate taxi searches by area, allowing you to contact the taxi company directly through the provided number.
How can I contact a taxi through the directory?
After identifying a taxi company in your area, simply call the contact number provided in the directory. There are no intermediaries, so you can speak directly with the driver or the taxi dispatch center.
How long does it take to get a taxi?
The response time depends on the availability of the taxi company you contact. We recommend calling directly to get information about immediate availability.
Do the taxis in the directory operate 24 hours a day?
Some listed taxi companies may offer 24-hour services, but this varies depending on the region and company. Check the schedules directly with the company when making contact.
Can I book a taxi for a future date?
Our system does not allow reservations, but you can contact taxi companies directly to inquire about scheduling a service for a future date.
Is there any cost to use the directory?
No, using our directory is free for customers. You will only pay for the taxi service directly to the driver, according to the applicable rates of the company you choose.
What is the advantage of using the directory instead of searching online on my own?
Our directory provides an organized and efficient way to find taxi companies near you, without having to do multiple internet searches. We gather up-to-date contact information in one place to simplify your process.
For Drivers and Companies
How can I add my taxi company to the directory?
To add your company to our directory, simply visit our
registration page and follow the instructions or
contact us directly for assistance. Your company will be listed after verification.
My company is only available in mainland Portugal. Is it still worth being in the directory?
Yes! Our directory is widely used by customers throughout the country, including mainland Portugal, Madeira, Porto Santo, and the Azores. Even if your company operates in a specific area, having visibility in the directory can attract more customers.
Is there a cost associated with including my company in the directory?
Our platform is free on the basic plan, meaning you can list your company at no initial cost. However, there is a premium plan that allows your company to have greater visibility in the directory, increasing exposure and attracting more customers. This premium plan is the project's primary source of sustainability.
What do I need to provide to include my company in the directory?
You need to provide your company name, contact number, area of operation (district and municipality), and any additional information you consider relevant, such as special services or working hours.
How can I increase the visibility of my company in the directory?
Subscribing to the premium plan will give your company greater visibility, but regularly updating your information and adding descriptions of special services also significantly contributes to increasing your visibility.
What happens if I want to change my company’s information after inclusion in the directory?
During the registration of your company, you will need to set up an email address and a password, which will allow you to make future updates without our intervention. If you encounter any difficulties, contact us via the
contact form.
Why should I list my company if I already have regular customers?
Our directory is visited by thousands of new customers every month, which means that by listing your company, you have the opportunity to attract new customers who are not yet familiar with your services. This can help expand your customer base and increase revenue.
Can I remove my company from the directory if necessary?
Yes, if for any reason you decide to remove your company from the directory, you can
contact us at any time to request removal. Always mention the company’s NIF in your request.
How does the directory help my company get more customers?
By being in our directory, your company will be visible to a large audience of people looking for taxis in your area. This exposure can result in a significant increase in the number of calls and bookings, especially from customers who are not familiar with your service.
Can my company be highlighted in the directory to get more visibility?
Yes, we offer highlighting options for companies that wish to further increase their visibility in the directory.
Contact us to learn more about how to highlight your company at the top of local searches.
If you couldn’t find the answer to your question in the responses above, please
contact us through the communication channels available on the website.